Personal information used by agency
When registering, sending an enquiry or booking a holiday home through This Site, personal information such as name, phone number and email address will be saved in our database because agency needs to communicate important information such as booking confirmation, payment reminders and other booking related information.
When visiting or browsing This Site certain information, such as your IP address, which browser it´s being used, and information about the computer’s operating system, application version, language settings and pages that have been shown to users may be collected.
Personal data protection
Agency employs strict security measures to safeguard personal information and prevent disclosure to third parties without the user’s permission. For this purpose the data storage devices are kept in a secure facility with restricted physical access – and firewalls and other measures are used to restrict electronic access. Access to personally identifiable information is only given to internal staff of agency requiring the information to perform a specific job.
Agency will keep the user's data safe thus cooperation with our security checks may be necessary before disclosing any information. Information will be retained for a reasonable period, or as long as legally required. To this extent, payments made through agency are done via a third party secure certified payment provider and agency does not store the full credit card details and is not liable for errors or losses on payments or money transfers.
All communication between the agency employees and guests will be done via outlook email service. All communications sent and received using this email will be stored by agency. No communications will ever be passed on to a third party except if required by the law. Agency may analyze anonymized content of communications to improve its services.